Services and Solutions

The Neccton solution is a one-stop shop analytical application for online gambling providers.

Responsible Gaming aCRM AML FRAUD

Online Gambling can attract criminal organisations aimed at “washing” money obtained from certain criminal activities

  • The neccton solution is real-time
  • The neccton solution is AI-based
  • Affordable due to a traffic based license model
  • Large number of features such as incident management, player profiling, reporting, etc.
  • One integration for AML, FRAUD, Responsible Gaming and aCRM
Responsible Gaming aCRM AML FRAUD

Regulators across the world are increasingly regulating online gambling. Operators are required to identify harmful play and interact with players.

    Mentor live facts:

  • Dozens of operators are using mentor on more than 30 online gambling sites
  • Mentor live is monitoring players in UK, Sweden, Denmark, Switzerland, Germany, Italy, Spain, Norway, Finland, Canada and many more countries
  • Mentor live is real-time
  • Mentor live is scientifically sound: Visit our research section

Want to know more? Videos

Responsible Gaming aCRM AML FRAUD

“The neccton solution predicts Fraud before it even happens” Online Gambling operators are losing billions of Dollars each year through fraud. Bonus abuse, chargeback and credit card fraud are the most frequent types of fraud.

  • The neccton solution’s AI models detect FRAUD in real-time
  • Rules can be build and changed in real-time
  • Neccton’s outlier based approach detects newly emerging FRAUD patterns
  • The operator’s users are alerted in real-time about FRAUD transactions
Responsible Gaming aCRM AML FRAUD

The gambling industry becomes more and more regulated which leaves less and less opportunities for CRM!

The neccton solution’s integrated approach ultilizes 100% of the CRM potential taking into account Responsible Gaming, FRAUD and AML at the same time.

  • Cross-Selling new game-types
  • Predicting customer life-time
  • Predicting customer churn
  • Player Segmentations
Responsible Gaming aCRM AML FRAUD

Interesting numbers

We service

OVER
10
MILLION
Players
WITH MORE THAN
10
Billion
Transactions
ACROSS
20
AMAZING
Countries
IN
25
POPULAR
Languages

References

List all references

Research

Dr. Michael Auer from neccton has published more than 40 gambling specific studies focusing on the understanding of player behaviour and the impact of Responsible Gaming tools. Most of the studies are based on real-world players from actual operators such as Norsk Tipping, Rikstoto, Comeon Group, Kindred, Skillonnet and others.

Our research is ongoing and we suggest you visit us regularly to keep informed about our latest publications

researchgate Michael_Auer4
An Empirical Attempt to Operationalize Chasing Losses in Gambling Utilizing Account-Based Player Tracking Data. Journal of Gambling Studie.s Advance online publication. Auer, M. & Griffiths, M. D. (2022). Using artificial intelligence algorithms to predict self-reported problem gambling with account-based player data in an online casino setting. Journal of Gambling Studies. Advance online publication. Auer, M. & Griffiths, M. D. (2022). The Effect of a Mandatory Play Break on Subsequent Gambling Behavior among British Online Casino Players: A Large-Scale Real-World Study. Journal of Gambling Studies, 1-17 Auer, M. & Griffiths, M. D. (2022). The relationship between structural characteristics and gambling behaviour: An online gambling player tracking study. Journal of Gambling Studies, 1-15 Auer, M., & Griffiths, M. D. (2022). Gambling before and during the COVID-19 pandemic among online casino gamblers: An empirical study using behavioral tracking data. International Journal of Mental Health and Addiction, 1-11 Auer, M. & Griffiths, M. D. (2021). The Effect of Mandatory Play Breaks on Subsequent Gambling Behavior Among Norwegian Online Sports Betting, Slots and Bingo Players: A Large-scale Real World Study. Journal of Gambling Studies, 1-16 Hopfgartner, N., Auer, M., Santos, T., Helic, D., & Griffiths, M. D. (2021). Online problem gambling: a comparison of casino players and sports bettors via predictive modeling using behavioral tracking data. Journal of Gambling Studies, 37(3), 877-897 Ukhov, I., Bjurgert, J., Auer, M., & Griffiths, M. D. (2021). Social Facilitation Among Gamblers: A Large-Scale Study Using Account-Based Data. In Proceedings of the International AAAI Conference on Web and Social Media (Vol. 15, No. 1, pp. 185-195) Hopfgartner, N., Santos, T., Auer, M., Griffiths, M., & Helic, D. (2021). Reasons for Gambling and Problem Gambling Among Norwegian Horse Bettors: A Real-World Study Utilizing Combining Survey Data and Behavioral Player Data. International Journal of Mental Health and Addiction, 1-16 Auer, M. & Griffiths, M. D. (2021). The use of personalized messages on wagering behavior of Swedish online gamblers: An empirical study. Computers in Human Behavior, 110, 106402 Auer, M. & Griffiths, M. D. (2020). Cognitive dissonance, personalized feedback, and online gambling behavior: an exploratory study using objective tracking data and subjective self-report. International Journal of Mental Health and Addiction, 16(3), 631-641. Auer, M., & Griffiths, M. D. (2018). Global Limit Setting as a Responsible Gambling Tool: What Do Players Think?. International Journal of Mental Health and Addiction, 1-13. Auer, M., Reiestad, S. H., & Griffiths, M. D. (2018). The effect of loss-limit reminders on gambling behavior: A real-world study of Norwegian gamblers. Journal of Behavioral Addictions, 1-12. Auer, M., Hopfgartner, N., & Griffiths, M. D. (2018).
September 21-23, 2022
EL/WLA CSR-Responsible Gaming Seminar: Reunite Responsibly
Dr. Michael Auer will present research results together with the Nederlandse Lotereij
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September 6-9, 2022
EASG 2022
neccton is sponsoring the EASG conference in Olso
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July 2022
neccton’s mentor solution adopted by major U.S. firm
Rush Street Interactive further enhances its corporate social responsibility strategy by being first in U.S. to adopt Neccton’s award-winning player protection software.
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July 2022
German Gambling Giant adopts neccton’s mentor
Mernov Betriebsgesellschaft, a joint venture between the Gauselmann Group and Greentube, has penned a deal with Neccton, a provider of AI-powered data solutions and techLink.
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July 2022
New academic study about the prediction of problem gambling
neccton’s Dr. Michael Auer has published the first study which predicts problem gambling in a real-world data set of online casino players
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July 2022
New academic study about chasing losses by Dr. Michael Auer
An Empirical Attempt to Operationalize Chasing Losses in Gambling Utilizing Account-Based Player Tracking Data
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June 2022
neccton’s solution now live in Canada
neccton was adopted by several online operators in Canada to comply with safer gambling and AML requirements
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June 2022
neccton welcomes PressEnter Group
neccton is the latest international online gambling operator to join neccton’s already stellar customer roster
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May 2022
New academic study about game characteristics by Dr. Michael Auer
The relationship between structural characteristics and gambling behaviour: An online gambling player tracking study.
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May 2022
Bingoal adopts neccton’s mentor solution
Bingoal, the family-owned gambling operator, has taken on Neccton’s Mentor software in its Netherlands online casino and sportsbook.
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April 2022
neccton partners with Rdentify
neccton has announced its new working partnership with Rdentify, a company working to identify at-risk players by analysing their communications in live chat, email and chat bot interactions.
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April 2022
neccton wins at prestigious casino awards
neccton won award for "Best player protection software or system" in London on April 12, 2022
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April 2022
Lotto Hessen adopts neccton’s mentor solution
Lotto Hessen has made an effort to improve its player protection mechanisms by opting to implement Neccton’s ‘mentor’ solution.
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March 2022
New academic study by Dr. Michael Auer and Dr. Mark Griffiths
The Effect of Mandatory Play Breaks on Subsequent Gambling Behavior Among Norwegian Online Sports Betting, Slots and Bingo Players: A Large-scale Real World Study
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March 2022
Polish market leader STS chooses neccton
One the largest bookmakers in Central Europe and the market leader in Poland – has implemented another innovative solution in the field of responsible gaming, working with market-leading company Neccton.
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February 2022
AI and Problem Gambling
Dr. Michael Auer wrote an article about AI and Problem Gambling which appeared in casino international
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May 24-25, 2022
iGaming Germany 2022
Dr. Michael Auer will speak about detecting early signs of Problem Gambling with respect to the German regulatory requirements
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About Neccton

Founded in Austria and privately owned. Over fifteen years of experience in Data Science, AI and Big Data. Leading gambling service provider for AML, aCRM, FRAUD, and Responsible Gaming

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